Recovering your Deriw Wallet

If you are unable to access your DeriW account due to a forgotten password, you can regain access by utilizing your account recovery phrase (mnemonic) and integrating it with a third-party wallet. Below is a step-by-step guide to assist you in resolving this issue:

Step 1: Import the Recovery Phrase (Mnemonic) into a Third-Party Wallet

To begin the recovery process, you will need to import your account recovery phrase into a trusted third-party wallet:

  1. Open a third-party wallet application.

  2. Navigate to the Import Wallet section.

  3. Enter the mnemonic phrase associated with your DeriW account.

  4. Confirm the import to successfully restore your wallet.

Please ensure that the mnemonic phrase is entered accurately. Any discrepancies may prevent successful recovery.

Step 2: Extract the Private Key from the Third-Party Wallet

After importing your account to the third-party wallet, you can extract the private key as follows:

  1. Access the settings or tools menu in the third-party wallet.

  2. Select the option to Export Private Key for the wallet account that was just imported.

  3. Securely save the private key, as it will be required for the subsequent steps.

It is critical to store your private key securely and refrain from sharing it with anyone to protect your account.

Step 3: Import the Private Key into MetaMask

Once you have obtained the private key, you can proceed to integrate your wallet into MetaMask for enhanced accessibility:

  1. Open the MetaMask application on your desktop or mobile device.

  2. Click on your profile icon and select Import Account from the menu.

  3. Choose the Private Key option and paste the private key retrieved from the third-party wallet.

  4. Complete the process to successfully add your account to MetaMask.

Step 4: Access and Utilize the Imported Wallet

After successfully importing your wallet into MetaMask, you will be able to perform the following actions in Normal Mode:

  • Conduct trades.

  • Close positions.

  • Transfer assets.

This integration allows for seamless management of your account and trading activities.

Important Reminders

  • Always ensure the security of your mnemonic phrase and private key. They are vital to accessing your account and should be kept confidential at all times.

  • If you encounter any difficulties during the recovery process, please do not hesitate to contact our support team for further assistance.

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